Privacy Policy
How sharptech processes personal data
Last updated: December 4, 2025
sharptech DA (organization number 916 519 060) processes personal data in accordance with GDPR and Norwegian Personal Data Act. For questions, contact: shrp@shrp.no.
What Information Do We Collect?
Information you provide:
- Name, email, phone number, and address
- Username and password (encrypted)
- Payment information (processed by payment provider)
- Organization number (for business customers)
Information we collect automatically:
- IP address and technical device information
- Login times and usage patterns
- Resource consumption (CPU, memory, bandwidth)
- Logs for security and troubleshooting
Cookies: We use necessary cookies for login and security.
Why Do We Process This Information?
- Service Delivery: Provide and manage your services
- Payment: Billing and payment processing
- Customer Service: Respond to inquiries and provide support
- Security: Protect against abuse and illegal activity
- Legal Requirement: Comply with the Accounting Act (5-year retention requirement)
Who Do We Share With?
- Infrastructure Provider: For server operations and hosting
- Payment Providers: For payment processing (we don’t store card information)
- Public Authorities: When required by law
We never sell your personal data to third parties.
How Long Do We Store Information?
- Active Customer: Data stored as long as account is active
- After Ended Customer Relationship: Accounting data for 5 years (legally required), other data deleted within 60 days
- Security Incidents: Logs may be stored for up to 5 years
Your Rights
You have the right to:
- Access what information we have about you
- Correct inaccurate information
- Delete information (with certain exceptions, such as legally required retention periods)
- Export your data in a structured format
- Object to processing based on legitimate interest
- Withdraw consent at any time
Contact us at shrp@shrp.no to exercise your rights.
Security
We protect your data with:
- SSL/TLS encryption for all communication
- Encrypted passwords
- Access control and monitoring
- Regular security updates
In case of data breaches, we notify the Data Protection Authority and affected individuals in accordance with GDPR.
Children
Our services are not intended for persons under 15 years of age. For persons between 15-18 years, we require parental consent.
Changes
We may update this policy. Significant changes will be notified via email or upon login.
Complaints
Contact us first at shrp@shrp.no. You can also file a complaint with the Norwegian Data Protection Authority (www.datatilsynet.no, +47 22 39 69 00).
sharptech DA | Email: shrp@shrp.no | Org.no: 916 519 060